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The process
The storage area was clean and safe. It was confusing to figure out how to get a live person. However when I went in person they were very helpful and kind. They explained how everything works.
Good overall - watch out for “required” insurance
Great customer service rep at the counter. Clean facility, easy to access. Only complaint is the “required” insurance that they try to spring on you just before moving in, then conveniently offer an in-house insurance option for an additional $15/month.
Excellent No Contact Move-In
They made it a lot easy on me for no contact move in and rental during this pandemic.
Can count on public storage to help store belongings
Never rented out a storage before. And now that I was in need to put my belongings away
Public storage came in handy . Great access and nice facility
Mrs.
Ms. Tova is an exceptional representative for Public Storage as well as a true example of what customer service is about