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Great Customer Service
Great customer service. The staff was very helpful and professional.
Great customer service
Great customer service. Felicia was wonderful!
Lock Con
I was asked if I had a lock to put on the unit and I said yes. When I went to out the lick on the unit I noticed there wasnt anyway to lock it with a pad lock. The manager came out and said “oh you have to purchase a cylinder lock for the unit, there is one inside.” I noticed that other units had special plates that could be put on for pad locks. Fell like it was just another con to get more money.
Lock was broken and manager was unhelpful and rude.
Worst customer service at this location. The lock was rusty and broken. The manager did not help and was super rude. Told us to “wiggle” the lock with force to lock and unlock it. She said they can’t do anything else other than that. I would never recommend this to anyone in my friends or family.
Felicia Rocks!!
Called to inquire of the rate change and Felicia was Johnny on the spot with what I needed to know and even put in a request for reduction on my behalf. Doesn't matter if I got the reduction. I just appreciate Felicia taking the time to work on my behalf! Thank you