San Juan Capistrano Self Storage

Brandy’s customer service was excellent

I chose this storage facility because of the excellent customer service by Brandy!!

Highly Recommend Storage Unit

I have had a storage unit since 2019. Brandy and the staff always made me feel safe, comfortable and I never worried about my belongings being stolen. I like that the storage place knows everyone coming into their units with their secure checking. Highly recommend. Ask for Brandy.

Great staff ! Very efficient, helpful & friendly!

Outstanding customer service ! They provide a clean And safe place for your belongings.

Broken elevator on move-in w no service available

After taking time to complete move-in paperwork several days in advance, when it was time to move into our storage unit, the service elevator stopped working while filled with several of our items. We were able to move some items into our unit before the elevator broke, but after waiting at least an hour (all while our movers were on the clock), the only proposed solution was to move our remaining items into an out-of-service unit temporarily which we did. We now have items in 2 different units in 2 different buildings with several items still stuck in the broken elevator. It is unclear who or how or when we will get all of our items into the same unit since the corporate office is closed on Sunday, so we are in limbo.

Very pleasant people work there. Nice storage facility

Very happy with my unit just alittle confused about the price. Was quoted 130.00 and was charged 150.00. Even with insurance it's still over what I was quoted...