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New renter arrival
Ok, I’m old school. Can there ever be a human involved? I had a set day of arrival and went to the office to find out where my unit was and pick up the lock. No one was to be seen anywhere. Waited 15 minutes and finally called customer service. I was told at this point everything was in an email. Ugh! The instructions were very clear except for the map. It was backwards and my unit wasn’t listed. I had to guess.
I bag my own groceries. I pump my own gas. Now I check myself in.
Could be better.
A map with unit location with reservation confirmation would be extremely helpful. I couldn't find space and had to drop trailer in available open spot, then come in next day to move it to reserved spot. Lighting is poor for this time of year and early nightfall.
very helpfull
Manager was most accommodating, help me change site as first was not an acceptable location
Wonderful service
Sheila was amazing very nice with all the questions I had and walking to our unit to check on us and others. I would recommend this storage time and time again.
The Daytona Beach Public Storage...
The Daytona Beach Public Storage representative Nicole is excellent at making people comfortable, making the rental process & paperwork feel easy and her follow through with showing & selling me a new 5'ft. x 15'ft. A/C Climate Controlled storage unit was seamless. I give Nicole #5 Star for Customer Service, Knowledge of small & large #1 Bedroom / Livingroom furniture & other personal items sizes by asking the right questions and then recommending & showing me the Larger 5'x15', instead of of the 5'x10' that I thought would be good enough! Very Nice Job Nicole! You know your Stuff, You Helped Me pick the Right Unit at 1144 Beville Rd., Daytona Beach, FL. 32114-5743 / Ph.:(386)-269-9633 !!! Your are definitely a Great Asset & Professional for Daytona Beach Public Storage Co.! Thank you & Job Well Done Nicole!!! New Customer / Michael Rollins.