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Very helpful local office staff!
When we arrived for the first time, the local office staff member walked me through how to gain access to the unit and this was very helpful since I'd only ever had units open to the outside and could drive right up to them. My unit on the 2nd floor was easily accessible via the elevator and since my movers had all the adequate equipment for transporting my items, we were in and out quickly. Also, the access codes and unit # were sent via text the morning I moved in which is what I was told would happen as well. Very smooth process and helpful staff locally, as well as the 800 customer service reps. Thank you!
Excellent customer service for many years!
Wanted to give a nice shout out to Luann here at this storage facility to say thank you for the fabulous service she has given us over the course of many years. We've rented multiple units for our small business here and she has always worked hard to accommodate all our needs. We appreciate the great service and the level of cleanliness of the facility as well.
Was trying to rent online but decided...
Was trying to rent online but decided to go in and see what was available. Sunday morning and I was glad the office was opened. LuAnn assisted me and was very knowledgeable about what was available and showed me units she thought would fit my needs. We found the perfect unit and I was in and out in less than 30 minutes with everything I needed.
Yes if I knew someone that was moving
So far everything has been great with the place.
Yes I would.
Everything is fine right now. No problems