Public Storage - Houston - 8610 Glenvista Street

Excellent customer service Lecina

Lecina very friendly very professional very polite and respectful excellent customer service skills

Outstanding service

Customer oriented, outstanding customer service friendly happy with hrs of operation

Customer service is horrible

The customer service that I have had since the very first moment with this unit and company have been atrocious. The first day I showed up a little after the office opened because I had some questions. The office clerk locked the door when I showed up so I waited a little long and then a half an hour rolled past so I got out an knocked on the door. I waited a little longer and knocked again. The office clerk came back into the office and sat behind the front desk and ingnored me and another Customer that showed up and was waiting outside. She finally got up and unlocked the door and walked away no apology or anything not even opening the door just unlocked it. When I entered she rudely said “ I tried to tell you I was in a meeting”. I also had another experience with customer service over the phone about another issue and was treated in a similar fashion. All-in-all I am not impressed and will never be using public storage again after my brief stay.

Fast response

I checked the room before renting and a piece of the wall needed fixing got it fixed fsst

Super cheap online prices

The staff was really nice and helpful.