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Literally just reserved a spot
Literally just reserved a spot, spoke with staff, confirmed my storage, went peraonally over to check it out, paid for it then received an email days later thanking me for using Public Storage and that this was my move out notice.
Called online support and was told I had to call the office instead.
Jeez, dudes.
Rating will change if this gets fixed, but this isn't endearing me much.
Staff was very friendly and helpful
Staff was very friendly and helpful. Also told us about other products that they offer.
I like the location of the rental unit...
I like the location of the rental unit it is not far from where we live, this is only a short term rental
Everything went very smoothly
Everything went very smoothly. The unit is adequate for our needs-we are storing our booth furnishings-we live in Texas and come to the World of Concrete each year and every 3 years we exhibit at the ConExpo show. It just makes it easier to store our stuff there rather than cart it back and forth from Texas each year. The cost of the unit is less that shipping costs back and forth, so it is cost effective.
The manager that works at the location...
The manager that works at the location I am renting from was very nice but the quality of my storage unit is very poor after I moved allot of my things into the unit I tried to shut the door to my unit and noticed that my door is broken. When I tried to close the door to my unit the place when you put the lock only has to bolts that holds the price on that is for the lock mine only has one i spent about 20 minutes trying to shut the door and unjam the door and hurt my self. I eventually got the manager and asked her to come help me shut the door and that took us about another 15 minutes and finally got the door shut.