Public Storage - Virginia Beach - 6009 Providence Rd

Great customer service and clean building

I was immediately checked into the facility and he showed me how to access my storage space. I love the security and cleanliness. Beautiful building.

Smooth and Quick

I needed this storage due to unforeseen circumstances and I absolutely love it ! It was an easy and quick process, also very smooth considering the app makes entering the building super easy !

Thank you

I was satisfied with my services and the representative was professional

Excellent experience

James was very helpful and very pleasant. Love that y’all had carts available. Made move in much easier. Thank you.

Public storage

Pros:
Jessica was very nice and I love her glittery highlighters. Other staff is friendly as well.
Inside is clean and secure.
Cons:
I was not allowed to use the restroom. I thought this was unreasonable, since there is very little traffic inside the building. So I had to close up my unit, drive around to find a place to go, then come back. I was not happy about that.
There are only 3 carts to move things on and sometimes there are several others waiting to use them. Also, they don't have brakes so they will roll away while trying to load them. Invest in a few more carts!
The security system is nice but a hassle. After you put your code in, you have to move fast to get inside before the door shuts. Same with the elevator. Having to put the code in over and over is very frustrating.