Public Storage - Colorado Springs - 3436 Sinton Road

It was perfect for what I needed

I just got there so I'll let you know later

Good service, good price

First time getting storage, the person on the phone was very helpful through the process and the manager of the unit was very friendly. Overall a quick and easy experience.

Very nice management

Everything was just what I needed. The manager was more than willing to change my unit size no problem.

Needed a little more information before move-in

Getting signed up was easy and fast. Staff was generally helpful, but they presumed I knew more about how things worked there than I could have known. The unit was clean and there was ample room for the truck and still allow other vehicles to pass by.

I have three issues: First, I wasn’t aware there were two doors to the unit instead of one, which made it harder to load furniture into the space and it meant I needed two locks instead of one. Second, they do not have dollies available to help offload the truck. That would have been very helpful and saved time. Finally, it wasn’t disclosed to me I needed printed proof of rental insurance, which mean I had to buy theirs to move it. Once I provide written proof of mine, they don’t refund the fee, they credit it. Had I known all of this, I probably would have rented elsewhere. That said, for a basic storage place, this is fine and it’s a convenient location.

Great customer service

Great customer service, competitive pricing.