SmartStop Self Storage - Fairfield - 2998 Rockville Rd

Would definitely recommend

I liked the pricing and cleanliness of the facility. The customer service was great other than the bathroom not being available.

Great experience

Vivian was professional, warm, caring and absolutely amazing. We were moving out of school dorm and had no expectations. WeÔÇÖre met with 5 star customer serviceÔ¡É´©Å

I didnt feel like I was making any progress until I got this storage.

Before I got this storage, I was just packing things up and piling them up. I knew that I was gonna get a storage but just wasnt sure which one or when. After a weeks there were boxes everywhere and I felt like I wasnt doing anything but making a mess.

So I went online in search for a storage. This was the third storage facility on the list and it looked pretty good. So I reserved the one I wanted and was going to set my alarm so that I could get up early. It was a holiday so I was worried they maybe closed.

Well I ended up falling asleep without setting my alarm first. To my surprise I woke up to my phone ringing and it was a rep following up on my reservation. I was so happy that she called me and she was so kind. I set a time to come up there and purchase my unit. I got there and again the rep waa so nice. She showed me the unit and it was beyond perfect and clean. I finished all the paperwork and with everything I was showed and the nice facility I decided that I am going to keep the storage even after I move in my place. The rep said that was a good idea too. So not only did I get a storage but I figured out how to have a personal garage too. Its so peaceful there and surrounded by a bunch of beautiful trees that give the feeling of the beach. Very Nice!

Fast and friendly

Booked online and when we arrived the customer service was great !

Nice clean place.

I'm happy with the unit and the customer service was great.