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It was a smooth transaction except I forgot to bring my insurance info.
This was the first experience with a representative utilizing an electronic kiosk but she was very friendly and helpful. I liked it - thought it was innovative and neat. I will admit it was a little uncomfortable when I needed to provide her with some personal info. I was happy when she asked the other customer if she could step out for a moment. I was pleased with the level of customer service that she provided. Only negative hard to add my home owners insurance.
Quick and easy
It was quick and easy to get a unit. Facility is very clean and easy to get around
Price increases quickly
Unfortunately these folks are like Directv and give good offers to the new instead of trying to keep loyal customers. After 5 years I had enough with the games and price increases.
Very upsetting
For the past two day I have been trying to move in, my code didn’t work the first day, had to wait until the next day, they changed my code, and it still didn’t work. They had to give me a temporary code for the day to get in, still don’t know if I will be able to get in tomorrow. Very upsetting, I’m a disable senior, and I have had to have my daughter to do all of the calling for me.
Good convenient
I like it so far no problems
Good price and location