Public Storage - Lake Worth - 5359 S State Rd 7

Clean and affirdable

Great pricing and Petervwas fantastic in setting us up, very friendly and orofessional

First time opening a storage unit personally for me.

Staff was great answering questions and helping make the transition work right.
Very happy with the choice. The only issue is the fire doors once you are in the facility could be a little wider.

Online reservation & schedule works great, customer service not good

Everything worked fine online, but had an issue with move in and there was no one onsite in the office to resolve it. Called 2x on 2 different days left message and the call was never returned. Finally, went to the site on Saturday and was able to resolve the issue. However, advised the staff that the a/c was not working properly and the temperature was roughly 10 degrees warmer near my unit and they used an excuse about the temperature being 78-80 degrees. Then when I informed them that I had been to my assigned storage space and 2 rows over it was roughly 10 degrees cooler, then they admitted that a work order had been put in for the a/c unit where my space was and should be fixed in a week. I do hope that they correct it next week, otherwise we should not be paying for a/c storage if we are not getting it.

The facility is very clean and accessible.

The facility will be perfect for my needs. Very clean and accessible.

Very helpful

We, like the rest of Palm Beach, are looking for a place to store our belongings due to the ever soaring prices of rentals. I was able to find, reserve and move in the same day. I just wish pricing would stay consistent beyond 6 months.
The office staff was friendly and I feel that my things will be secure in this facility.