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Good experience
The customer service was excellent. The facility is clean and well monitored. Although my room is on the 2nd floor it is near an elevator and they supply a cart to move your items. I am very pleased.
Awesome customer service!
Lauren was great to work with! The facility is clean, and Lauren was very helpful!
Not what it looks like!
I have been trying to find a decent storage unit for a while. I am having my house built over here in N. Augusta in a local neighborhood. After spending two and a half days searching, I was told about this wonderful place that was very close to my new home. I was actually excited that I was put in such a nice, professional business. However, that was until I went into the actual business. I was unsure of how big of a unit I needed and I will admit I was just a little frustrated due to the time frame I was under. Yet I am positive that I wasn't in such a bad mood or even rude to any of the employees in the store. I guess I was wrong considering the management was one of the rudest ladies I had come across during my search for a rental unit. From what I had gathered during the one-sided conversation I had learned about family issues along with new family issues including one of the employees' daughters causing issues. However, upon learning of the issues and the way I was treated and talked to I took my business elsewhere. I would like to invite everyone to check out the units right past them. Actually, any other units would work. I don't ever leave rating much less one that is negative. I fully understand we have family issues and even have bad days. But when you tend to take it out on or even mention things to your potentional customers.
Your Self Storage
Brittney was very professional, glad. I chose this facility.