Panama City Saver Self Storage

CONVENIENT,FAIR PRICE, CLEAN ,SAFE, COURTEOUS STAFF

VERY COURTEOUS STAFF,EASY TO DEAL WITH,FAIR PRICE FOR CLEAN,SAFE STORAGE CONVENIENTLY LOCATED.

They definitely don’t care about their customers!

I had a storage unit at this facility for a little while and it was fine up until last December. We had payed the bill for our unit and had until the first of January,2023 to get our belongings out or make another payment. Well we came in on the 27th or the 28th of December to get our belongings out of the unit and move it to our home… That’s when we were told me couldn’t get into or go to our unit any longer. We were past due and they had auctioned off our stuff. However it wasn’t the first of the year yet, so they had absolutely no right to do so. This place is terrible and I do NOT recommend it for or to anyone at all ever. We lost memories and items from my boyfriends father whom is now deceased. We will and can’t ever get those things back thanks to this place.

Exceptional Customer Service

Gail was extremely polite and truly cared about my well being. Customer service is key and I will be referring anyone who needs a storage unit to them for business.

Wonderful Managers

Anyone who has moved and had to put everything from home in a storage unit knows how hard it can be to leave it behind. These folks are the best at making us feel like our things will be safe. Mr. Jay always is on the lot keeping it clean taking ice-cold water out to tenants working in their units and Ms. Jody in the office always has a word of encouragement no matter how young or old she has a good word to say.

Save Yourself.

I have an autopay set up on this account. Every single time I have called due to the email every month that I have received stating amount owed and every single conversation with the owner, she said it’s a new accounting system. Then all of a sudden they charged me $294 because their autopay didn’t work. Instead of working with me, the lady at the end of the line said my lease is terminated.

I’m in the military and we have storage because of moving. This lady didn’t even try to resolve the obvious computer issues they have.

The storage area have been broken into before. No cameras covering the whole lot and no gates. Their solution? Call the people leasing the units to ask if they have seen something.