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Quick and Easy
I needed a unit quickly and they had one that met my requirements. I was able to get my paperwork done online and then went to meet the manager. She was friendly and helpful.
Very frequent price increases/poor management
Avoid! Find another storage place!
Positives: Clean, no items stolen or damaged (yet)
Negatives: Constant Price Increases --we had multiple units. Example $77-$94 within 6 months, $48-$55 in under a year, $167-$200 in 18 mos? (Their online sys doesn't show the complete history so hard to get exact dates. Constant increases or new mgmt are probably the reason for this.)
Security gate is open a lot when we drive past.
Mgmt has a sneaky clause in a long contract to help them selves to a (monthly insurance fee($9-10 per unit per month) when their copy of your ins proof of coverage expires. They do not notify you this is happening, they just take the money (with autopay). Even when updated ins info is supplied promptly showing no lapse or changes in coverage, they will not refund these fees. Dishonest!
Mgmt changes often. Usually young and inexperienced. Some have good cust svc exp, some do not.
We did try another storage place in Statesboro (A Affordable Stg), and it was a completely positive experience. Not a single price increase nor any extra fees. I'm betting about all other units in town are better!
Easy process to enter and exit.
Awesome customer service from the front desk staff. She explained everything well!
THE PRICE IS GOOD
I WILL TELL PEOPLE ABOUT THE STORAGE PLACE AND THE PRICE. THE ONLY THING I WOULD LIKE TO HAVE IN MY UNIT IS A LIGHT. IT HELPS WHEN YOU ARE TRING TO LOCATE AN ITEM.
No comment
It was good and very helpful.